Healthcare reform in America today is centered on reforming the insurance industry, not the healthcare services industry or how healthcare is delivered. As a nation, we have focused on how we finance healthcare and have largely ignored how we improve the patient’s experience – in terms of both cost and quality.

Controlling costs and expanding access to health insurance have dominated the debate. Employers continue to shoulder much of the financial burden, though there is a growing trend to shift more of the cost to the employees. Historically, larger employers have moved to self-insured plans to lower and control healthcare costs. The cost trend for employers continues to rise, no matter what they do because they cannot change the inherent cost and inefficiencies in the underlying healthcare delivery system, nor can they control how their employees access healthcare. While Washington takes steps to implement its new healthcare plan, employers are left wondering how nationalized financing of healthcare will improve the cost and inefficiencies of the healthcare delivery system in America.

Members of the Healthcare Delivery Innovation Alliance believe that true healthcare reform is focused on improving service delivery and the cost and experience associated with it.

We have come together to identify and advance the principles for a new healthcare service model that will expand access, lower cost over both the short and long-term and improve the relationship between the patient and the healthcare provider.

Our mission is to provide American businesses and government leaders with a blueprint that certifies that a healthcare delivery system meets the standards to improve the consumer’s healthcare experience while lowering the costs — breaking the cost trend.

HDIA will work with leaders in healthcare services, business, technology, government, and academia to help healthcare organizations to meet the growing demand for access to affordable healthcare services aimed at reinventing the healthcare delivery system in America.

By working together, we can change the way healthcare is delivered and make competitive, low-cost access to a high-quality healthcare experience a standard for a healthier world.